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Post by juthi52943 on Dec 31, 2023 12:30:22 GMT 4
The WhatsApp Business API allows businesses to communicate directly with customers on WhatsApp. By providing real-time personalized support businesses can answer product questions and help with checkout which can result in higher conversion rates What is the role of multichannel support in converting leads into satisfied customers? Multi-channel support. Including channels like Instagram Messaging Facebook Job Function Email List Messenger Chatbot and Web Chat allows businesses to offer instant personalized support to customers. This creates a positive experience which can lead to greater customer trust and loyalty resulting in higher conversion rates. Digital Customer Journey how the multichannel strategy applies to different businesses Published on Oct LinkedIn Yup. Chat Have you ever wondered how many opportunities your company could be missing by not adopting a multichannel strategy? Imagine a potential customer browsing your website genuinely interested in your product but unable to find an easy way to contact you. Or a loyal customer looking for help frustrated by not finding an effective channel to communicate.
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